Here are some frequently asked questions and answers to help you learn more about ZipX Bermuda.

Please contact us if you do not find the answers you need below.  Our knowledgeable customer service team is on hand to answer your questions.

 

Watch our Video 

 

 

Contact Us Today!

 

 

[fa icon="plus-square"] Why do I need a USA address?

When you sign up for a ZipX account, you receive your own unique membership ID and a USA address.  This new membership ID and address will serve as your new Shipping Address when you shop online, subscribe to a magazine or publication, shop while traveling or even when receiving gifts.  Using a USA address you save money on shipping, receive your products faster and have the ability to track your shipments all the way to your door. 

When your shipment is received by our facility (your USA address), it is processed and sent on a flight to Bermuda by the following business day. 

Set up your ZipX account today!

[fa icon="plus-square"] How do I track my shipment?

Track your package all the way to Bermuda! 

Follow the link below and enter your USA Domestic carrier tracking number in the space provided. 

Track Your Shipment

Contact us

 

[fa icon="plus-square"] What is the USA address?

When you sign up with ZipX Bermuda your USA address will be:

Your Name

Your Account Number

152-01 Rockaway Blvd.

Jamaica, NY 11434  USA

 

[fa icon="plus-square"] Can I return products thru ZipX?

COMING SOON!  ZipX makes returns easy for our members!

ZipX offers a return service for purchases made using your ZipX account.  Just keep the information from the original shipment, print the return label and bring it to your local ZipX office.  We can even pick up for an additional fee.  ZipX takes care of the rest.  We get your return back to the seller in no time so that you can see your refund as soon as possible.

[fa icon="plus-square"] Can I save money shopping with ZipX Partners?
COMING SOON Shop online with ZipX Partners and SAVE!  Online vendors have partnered with ZipX to help us provide even more savings to our customers.  Check out our Partners page and click on the icons to shop and save.
[fa icon="plus-square"] How do I become a ZipX Partner?

If you are an online retailer and would like to reach customers in Bermuda, ZipX has the solution for you.  Once you become a ZipX partner we will display your logo and link on our website. 

Contact one of our representatives to start the partnership process.

 

zipx_process.jpg